Privacy Policy

Italian Shoes Company has created this privacy policy to demonstrate our firm commitment to the privacy of our visitors and customers. ISC is committed to respecting your privacy and recognizing your need for appropriate protection and management of the information you share with us. The purpose of this privacy policy is to inform you when you visit our site how we collect and use such information.

In general, you may visit many pages of the site without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit the Website and analyze this data for trends and statistics, but individual users will remain anonymous unless they voluntarily tell us who they are.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, as well as any other information you volunteer during the purchase process.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about your order, our store, new products and other updates.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to say no.

By submitting your contact details on our website, you consent to receive calls, SMS, RCS, WhatsApp messages, and emails regarding updates, offers, promotions, and related products and services from Italian Shoes Company.

How to withdraw your consent:

If, after you opt in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at info@35.189.174.57.

How we get your consent:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Your information will not be sold or disclosed to third party marketers.

If you choose a direct payment gateway to complete your purchase, then Authorize.net stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Authorize.net’s

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

During the purchase of our Italian shoes, we may collect the following customer details:

1. Full Name
2. Billing Address
3. Shipping Address
4. Email Address
5. Phone Number
6. Payment Information (e.g., credit/debit card details)
7. Order History (for record-keeping and future reference)
8. IP Address (for fraud prevention and security)

These details are used solely for processing orders, providing customer support, and improving the customer experience.

1. Order Processing – To confirm, process, and deliver your purchase.
2. Billing and Payment – To verify and complete secure payment transactions.
3. Shipping and Delivery – To ensure timely and accurate delivery of your order.
4. Customer Support – To assist with inquiries, returns, and complaints.
5. Order History Tracking – To maintain records for future reference and support.
6. Fraud Prevention and Security – To protect against unauthorized transactions.
7. Communication – To send order confirmations, updates, and relevant notifications.
8. Improving Services – To enhance your shopping experience through feedback and analytics.

We do not share customer details with any third parties. Customer details are shared only when necessary and strictly for the purpose of completing transactions and delivering services. The specific purposes and parties involved include: 

1. Delivery Services – Shared with courier and logistics companies to ensure accurate and timely delivery of orders.
2. Payment Processing – Shared with secure payment gateways to authorize and complete transactions.

Yes, customers have the option to unsubscribe from our mailing list at any time. A clear unsubscribe link is included in every promotional or marketing email we send. Unsubscribing will not affect order-related communications, which are essential for processing and delivering your purchases.

We do not store or collect full card details directly. All payment transactions are securely processed through trusted third-party payment gateways, which comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure maximum security.
If card details are temporarily collected during checkout, it is solely for the following purposes:

1. Processing Payments – To authorize and complete your transaction securely.
2. Fraud Prevention – To verify the authenticity of the payment and protect against unauthorized use.
3. Order Verification – To match the payment with the correct order and customer account.

All card data is encrypted and handled securely by our payment partners, and we do not retain this information on our servers.

We do not store customers' card details on our own servers. All payment information is securely handled by our third-party payment gateway providers, who are PCI DSS (Payment Card Industry Data Security Standard) compliant.
If any temporary handling of card data occurs during the transaction process, the following security measures are strictly applied:

1. End-to-End Encryption: Card details are encrypted during transmission using SSL (Secure Socket Layer) technology to prevent interception.
2. Tokenization: Instead of storing actual card numbers, a unique token is generated and stored, which cannot be reverse-engineered.
3. No Local Storage: Our servers are not used to store sensitive card data under any circumstances.
4. Access Control: Only authorized personnel from the payment gateway provider can access sensitive data, and even this access is tightly restricted and logged.
5. Regular Security Audits: Payment systems undergo frequent security audits and vulnerability scans to ensure ongoing compliance and protection.

In summary, we do not store card details, and all payment-related data is managed securely by certified payment providers with robust security protocols.