Our refund policy is extremely seamless. However, these considerations are to be noted:
1) We can only accept for exchange items that are in factory mint condition and in their original packaging. Shoes must not have any wear/scuff marks on the outsole or upper, and must not have been altered in any way. Belts must not have been cut, holes added, or altered in any way. Items received that are not in factory mint condition will be sent back at the customer’s expense.
2) We have NO REFUND POLICY.If customer has any size issue than we can get it exchanged . Italian shoes company Shoes are handmade shoes which are customised according to size.Sometimes color may vary due to change in quality of leather and suede as we use real skin leather in all our models. Every shoes goes through a stringent quality check to ensure that you receive a near perfect product.